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HRSINGAPORE® Certified Trainer & Facilitator
Outcomes
Acquired the skills and techniques to organise and design learning events and activities
Gained the knowledge and skills to evaluate and assess training activities
Heighten your knowledge on group process, adult learning principles and training methodologies
Gained experience and know-how to conduct, deliver and facilitate training activities
Outline
Module 1
- Conduct learning needs analysis
(1 day)
Identify training needs
Find out the nature of the roles and tasks performed by the intended training participants.
Pinpoint the competencies these roles and tasks require.
Identify different learning models and its application to different learning situations.
Case studies on different types of learning needs analysis.
Case studies on different outcomes of the different types of learning needs analysis.
Explain non-training issues.
Formulate learning goals and objectives.
Link individual learning needs to organisational goals.
Module 2
- Design & develop a learning event
(1 day)
Develop robust training objectives
Establish appropriate learning goals
Apply adult learning principles to the learning design
Create the structure for a learning event
Design learning activities to enhance learning
Deploy different learning methods for different learning goals
Prepare mentally-stimulating lectures
Consider alternative methods to lecturing
Take into account experiential learning approaches
Design active training activities
Assess the right mix of content and activities
Organise and sequence the content
Present the content to suit the audience
Analyse the agenda
Review the learning needs analysis
Develop the lesson plan
Module 3
- Conduct and Facilitate training (2 days)
Obtain a conducive learning environment
Conduct open activities
Know your group
Gain leadership to the training group
Set appropriate group norms
Add appropriate visuals to the presentation
Organise the presentation systematically
Ensure sufficient mental preparation
Self-presentation (body language and voice control)
Use different methods of instructions
Facilitate group work and dynamics
Encourage class participation
Employ techniques to handle different participants
Assess learner's goals and expectations
Provide feedback
Promote self-assessment
Express final sentiments
Offer follow-up reviews
Address professionalism and ethical issues
Adjust to group diversity
Obtain final questions and concerns
Module 4
- Evaluate & assess training results
(1 day)
Request for interim feedback
Observe how participants react to the training
Test the participants on the knowledge and skills obtained from the training
Identify performance evidence
Set assessment criteria
Re-assess learning needs analysis
Review training outcomes based on agenda
Measuring transfer of learning
Conduct training evaluation
Offer suitable follow-up reviews
Analyse the impact the training has on the organizational level
Who should attend
For those aspiring to specialize in the area of training and development,
wishing to conduct interactive training, to deliver competency-based training,
to conduct inhouse training or aiming to become an independent trainer.
Methodology
The approach adopted is interactive using various forms of instructional
methods, training techniques that include presentation, discussions, case studies,
role-play and practical exercises used to anchor learning points.
Assessments will also be conducted to assess a learner's ability to perform
specified tasks. The training sessions are conducted in a supportive learning
environment and facilitated by experienced trainers who will also provide
feedback to participants.
Certification
Certification will be awarded to participants upon successful completion
of all the modules and passing of all the competency-based assessments.
Participants who are certified as trainer will be considered to train for
HRSINGAPORE® and its subsidiaries.
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