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Performance Management Workshop (In-House)
Objectives
During this workshop participants will:
1. Learn 5 steps in managing performance e.g. observing performance2. Understand 12 uses of performance management e.g. career planning
3. Evaluate 8 appraisal systems used in organisations today e.g. 360 degree
4. Uncover 6 problems with current appraisal systems e.g. central tendency
5. Manage staff performance with a 6 step plan e.g. addressing staff problems
6. Motivate demoralised staff using at least 9 culturally acceptable techniques e.g. accentuating the positive
Outline
Day 1
1. Performance Management Process
2. Purposes of Performance Appraisal
3. Performance Appraisal Methods
4. Problems with Appraisals
5. Alternative Appraisal Methods
6. Redesigning Appraisal Systems
Day 2
1. Communicating Your Expectations
2. Observing Staff Performance
3. Giving Staff Feedback
4. Addressing Performance Problems
5. Rewarding Staff Appropriately
6. Executing performance appraisal interviews
Methodology
Guided lectures, group discussion and sharing, case studies, role play and a variety of group and individual activities.
Who should attend
HR and non HR directors, managers, supervisors and executives. Anyone who deals with or manages people in their organisation.
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Performance Management Workshop (In-House)
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