Objectives

1. Aims and outcome of exit interviews.

2. Handle, analyze and improve the exit interview process.

3. Conduct an effective exit interview.

4. Create user friendly exit interview forms.

5. Use effective analysis tools, compile information for analysis, and follow up on problems.

6. Report exit interview results

Outline

1. The purpose of an Exit Interview

2. Exit interview methods

3. Improving the participation rate

4. Exit interview forms

5. Reasons why some exit interviews do not work

6. Overcoming exit interview flaws

7. Design of exit interview questionaires

8. Collecting exit interview results, analyze and report findings and recommendations

Who should Attend

HR Managers, HR Executives, HR Officers and Assistants. Any employee who are required to conduct exit interview and/or have responsibility for improving or setting up the company's exit interview process.

Methodology